Training & Services
OTHER SERVICES
| SERVICES |
| NEW CAREER? FORMER OFW? FRESH GRADUATE? RETIRED? RETRENCHED? UNEMPLOYED? UNDERGRADUATE? |
WE CAN HELP YOU BUILD A
GREAT CAREER! CALL US NOW!
GREAT CAREER! CALL US NOW!
Take the best route to being a
call center agent! BPO Training
Academy’s FINISHING COURSE
FOR CALL CENTER AGENTS
(FCCAT) is an innovative
curriculum that features the
"Holistic Formula to Success!”.
Gain confidence and learn the
latest call center theories and
skills from industry veterans.
FCCAT integrates confidence &
personality improvement,
Grammar (written/oral) , Accent
Reduction, US 101, business
communications,computer
navigation, comprehensive call
center soft skills training
guided by highly-qualified
industry experts. Our training
program is designed by
qualified specialists in the field
using the following:
Multimedia presentations
Live Call Simulation
Hands-on exercises
Facilitated discussions
Situational practice
BPO Training Academy will give
you the BEST TRAINING to get
employed in the Call Center
industry. Certificates are issued
upon completion.
If you're at least 18 years old,
want to be part of the growing
Business Process Outsourcing
(BPO) industry and establish a
great career then this class is
for you. Sign up today and start a
GREAT BPO CAREER!
SCHEDULE:
For other schedule- Please call
FCCAT TRAINING
(WITH CERTIFICATE)
NUMBER OF HOURS: 100 HRS.
DAYS: Monday-Saturday
TIME: 8:00 P.M.-5:00 P.M.
REGULAR RATE:
(100 hours + 4 hours)
PHP 8,500
BPO SCHOLAR RATE:
PHP 3,500*(HURRY AVAIL NOW)
*Pangulong Gloria
Scholarship (TESDA)
FREE w/ ALLOWANCE
MUST PASS ASSESSMENT
(please call for more details)
* reservation of slot is
required. first-come, first-
served basis
This program provides an in-
depth knowledge and hands-on
practice with the skills required
for immediate employment in a
call center industry. An
approach to call center training,
which will focus on customer
service. The purpose is to
provide the trainee with a more
understanding and skills
needed to become a successful
call center agent. Covers the
comprehensive training on
grammar, accent, excellent
customer service, sales
techniques, proper phone
handling, US 101, computer ,
and career guidance.
Implementation of best practice
learning techniques that blend
classroom, hands-on, and a
variety of presentation formats
for dynamic and effective
sessions. These training are
conducted by call center
professionals.
SCHEDULE:
COMPREHENSIVE CALL
CENTER AGENT TRAINING
NUMBER OF HOURS: 120 HRS.
DAYS: Monday-Friday
TIME: 8:00 A.M.-5:00 P.M.
REGULAR RATE:
PHP 8,200
BPO SCHOLAR RATE:
PHP 5,000
call center agent! BPO Training
Academy’s FINISHING COURSE
FOR CALL CENTER AGENTS
(FCCAT) is an innovative
curriculum that features the
"Holistic Formula to Success!”.
Gain confidence and learn the
latest call center theories and
skills from industry veterans.
FCCAT integrates confidence &
personality improvement,
Grammar (written/oral) , Accent
Reduction, US 101, business
communications,computer
navigation, comprehensive call
center soft skills training
guided by highly-qualified
industry experts. Our training
program is designed by
qualified specialists in the field
using the following:
Multimedia presentations
Live Call Simulation
Hands-on exercises
Facilitated discussions
Situational practice
BPO Training Academy will give
you the BEST TRAINING to get
employed in the Call Center
industry. Certificates are issued
upon completion.
If you're at least 18 years old,
want to be part of the growing
Business Process Outsourcing
(BPO) industry and establish a
great career then this class is
for you. Sign up today and start a
GREAT BPO CAREER!
SCHEDULE:
For other schedule- Please call
FCCAT TRAINING
(WITH CERTIFICATE)
NUMBER OF HOURS: 100 HRS.
DAYS: Monday-Saturday
TIME: 8:00 P.M.-5:00 P.M.
REGULAR RATE:
(100 hours + 4 hours)
PHP 8,500
BPO SCHOLAR RATE:
PHP 3,500*(HURRY AVAIL NOW)
*Pangulong Gloria
Scholarship (TESDA)
FREE w/ ALLOWANCE
MUST PASS ASSESSMENT
(please call for more details)
* reservation of slot is
required. first-come, first-
served basis
This program provides an in-
depth knowledge and hands-on
practice with the skills required
for immediate employment in a
call center industry. An
approach to call center training,
which will focus on customer
service. The purpose is to
provide the trainee with a more
understanding and skills
needed to become a successful
call center agent. Covers the
comprehensive training on
grammar, accent, excellent
customer service, sales
techniques, proper phone
handling, US 101, computer ,
and career guidance.
Implementation of best practice
learning techniques that blend
classroom, hands-on, and a
variety of presentation formats
for dynamic and effective
sessions. These training are
conducted by call center
professionals.
SCHEDULE:
COMPREHENSIVE CALL
CENTER AGENT TRAINING
NUMBER OF HOURS: 120 HRS.
DAYS: Monday-Friday
TIME: 8:00 A.M.-5:00 P.M.
REGULAR RATE:
PHP 8,200
BPO SCHOLAR RATE:
PHP 5,000
PROCCAT program includes Basic to Advance Grammar, Accent Neutralization, Resume writing, Call Center Industry Customer Service,Confidence building exercises and much more... - all critical to be employed as a PROFESSIONAL CALL CENTER AGENT. BPO Training Academy’s experienced communication practitioners and highly- qualified educators facilitate the 40- hour course that is designed for interactive learning, incorporating clients’ vision and mission in the module. PROCCAT is ideal for those who want to have a skills and knowledge in pursuit of individual career change or growth. FASTEST & SUREST ROUTE ! SCHEDULE: PROCCAT TRAINING (WITH CERTIFICATE) Monday to Friday Time: 8:00A.M.-5:00 P.M. * LIMITED SEATS -reservation of slot is required . This is on a first- come, first-serve basis. Please reserve now! |
| SUPER SALE OF THE YEAR! BEFORE PHP 4,950 NOW ONLY PHP 1,800 BPO SCHOLAR RATE* PROCCAT |
| X |
| HIGHLY EFFECTIVE, COMPLETE IELTS PREPARATION |
| IELTS, the International English Language Testing System, is designed to assess the language ability of candidates who need to study or work where English is used as the language of communication. IELTS is a specialized international English proficiency qualification. It conforms to the highest international standards of language assessment. It covers the four language skills – listening, speaking, reading and writing. It is designed to assess the language ability of candidates who wish to study in institutions of higher education or work in places where English is the language of communication. Who is it for? IELTS is recognized by universities and employers in many countries, including Australia, Canada, Ireland, New Zealand, the UK and the USA. It is also recognized by professional bodies, immigration authorities and other government agencies. More than 700,000 people a year take the test. Course Duration 8 days - 32 Hours REGULAR RATE:PHP 5,200 BPO PROMO RATE: PHP 2,880 |
| American Pronunciation & Accent Neutralization offers a detailed lesson on the production of the vowel and consonant sounds down to stress and intonation patterns and liaisons. Achieve the English neutral accent through exercises that involve speech recording and rigorous talking activities monitored periodically and individually. Converse comprehensively to help master pronouncing English words and gain confidence in using the English language. AMERICAN PRONUNCIATION & ACCENT NEUTRALIZATION TRAINING NUMBER OF HOURS: 20 HRS. NUMBER OF DAYS: 5 DAYS DAYS: Monday-Friday TIME: 1:00 P.M.-5:00 PM. |
Before, the majority of call
center only cater for voice based
communications (i.e. telephone
calls ), but the demand for non-
voice account is significantly
increasing due to the modern
lifestyle and technology. Non-
voice call center agent who can
support the customer through
different transmission method
(SMS/TEXT, EMAIL, FAX, WEB
CHAT and other media) is
significantly increasing.
Modern consumers are more
mobile, more cost conscious
and they want convenience, no
matter where they are. This
NON-VOICE CALL CENTER
AGENT TRAINING is designed
around existing call centre
processes, practices and
dynamics.
Email has now become the
primary means of data
transmission and customer
relationship management. As a
result many companies are
outsourcing their non-voice call
center needs, including Email
support services. The billions of
SMS message sent each day
demonstrate how rapidly SMS
has become the channel of
choice for many people.
Don’t let your local accent stop
you from becoming a call center
agent. Be in demand! Train now
and start a non-voice call center
agent career!
Requirements: Basic computer
knowledge (such as MS Word).
SCHEDULE:
NON-VOICE CALL CENTER
AGENT TRAINING
Weekday:
Please call
Weekend: Saturday
Please call
Time: 8:00A.M.-12:00 NOON
REGULAR RATE:
PHP 3,500
BPO SCHOLAR RATE:
PHP 1,500
* LIMITED SEATS -reservation of
slot is required . This is on a first-
come, first-serve basis. Please
reserve now! One student per
computer.
center only cater for voice based
communications (i.e. telephone
calls ), but the demand for non-
voice account is significantly
increasing due to the modern
lifestyle and technology. Non-
voice call center agent who can
support the customer through
different transmission method
(SMS/TEXT, EMAIL, FAX, WEB
CHAT and other media) is
significantly increasing.
Modern consumers are more
mobile, more cost conscious
and they want convenience, no
matter where they are. This
NON-VOICE CALL CENTER
AGENT TRAINING is designed
around existing call centre
processes, practices and
dynamics.
Email has now become the
primary means of data
transmission and customer
relationship management. As a
result many companies are
outsourcing their non-voice call
center needs, including Email
support services. The billions of
SMS message sent each day
demonstrate how rapidly SMS
has become the channel of
choice for many people.
Don’t let your local accent stop
you from becoming a call center
agent. Be in demand! Train now
and start a non-voice call center
agent career!
Requirements: Basic computer
knowledge (such as MS Word).
SCHEDULE:
NON-VOICE CALL CENTER
AGENT TRAINING
Weekday:
Please call
Weekend: Saturday
Please call
Time: 8:00A.M.-12:00 NOON
REGULAR RATE:
PHP 3,500
BPO SCHOLAR RATE:
PHP 1,500
* LIMITED SEATS -reservation of
slot is required . This is on a first-
come, first-serve basis. Please
reserve now! One student per
computer.
Provides you basic to advanced
grammar lessons. Gain
mastery starting from
subject-verb agreement, tenses,
and prepositions. Enrich your
grammar proficiency as you
undergo practice examinations
that involve average to difficult
grammar exercises/ skills,
idiomatic expressions, analogy,
reading, and listening
comprehension. Finally,
assess your English proficiency
as more comprehensive and
standardized tests will be given
for your final examination.
Student, employees, and career
seekers ought to take
advantage of this program /
course which provides a solid
foundation of language
competency ranging from the
field of education to business.
WEEKLY SCHEDULE:
GRAMMAR TRAINING
NUMBER OF HOURS: 20 HRS.
NUMBER OF DAYS: 5 DAYS
DAYS: Monday-Friday
TIME: 8:00 A.M.-12:00 NOON.
| OTHER SERVICES: * OFF-SITE / ON-SITE SPECIAL SEMINAR * BUSINESS OPPORTUNITY SEMINAR *CONSULTANCY |
COPYRIGHT 2006-2009 © BPO Training Academy. All rights reserved
FINISHING COURSE FOR CALL CENTER AGENT FCCAT (100 HOURS) |
COMPREHENSIVE CALL CENTER AGENT TRAINING (120 HOURS) |
PROFESSIONAL CALL CENTER AGENT TRAINING (PROCCAT) |
NON-VOICE CALL CENTER AGENT TRAINING |
| IELTS International English Language Testing System PROMO RATE: PHP 2,880 |
AMERICAN PRONUNCIATION & ACCENT NEUTRALIZATION TRAINING (20 HOURS) |
GRAMMAR TRAINING 20 HOURS |
TRAINING and SERVICES |
Call Center Directory
Call Center Directory is the No. 1 online resource for information regarding call center industry
Call Center Directory is the No. 1 online resource for information regarding call center industry
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| FREE TESDA CALL CENTER AGENT TRAINING* " be a Call Center Agent in 2 weeks" |
TRAINING & SERVICES
| OUR PARTNERS: |
BPO TRAINING ACADEMY Sison Bldg. 1550 Espana Blvd. Corner Lacson Avenue Sampaloc,Manila (Across the corner of UST) Philippines 1015 REQUIREMENTS: Please bring updated resume, 6 pcs of 1x1 ID picture and photocopy of any valid Identification card CONTACT INFORMATION: +63 (2) 493-5051 +63 (2) 489-1618 +63 (2) 489-1631 MOBILE NUMBER: +63-916-658-8888 |
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- Complete preparation for
Academic or General
Training IELTS covering all
the four IELTS sections
(reading, writing, listening
and speaking) and other
essential IELTS skills - Full and complete IELTS
practice tests - Up-to-date with 2009 IELTS
standards
